HOW MUCH IS SHIPPING?
Domestic Shipping: We have a flat fee shipping rate of $3.99 for orders under $65. Any orders above $65 ship for FREE!
International Shipping: We have a flat fee shipping rate of $12.99 for orders under $65. Any orders above $65 ship for FREE!
Occasionally we will run promotions where all shipping is FREE domestically and internationally. Please take advantages of these limited time offers!
WHEN WILL I RECEIVE MY ORDER?
Orders are completed in the order that they are received. Because your ball is crafted with care and custom made, normal production time on a ball is 7-10 days depending on the volume of orders. Peak season is March-June and orders may take up to 2 weeks to ship. If you need your ball by a certain time, please message us to see if we can accomodate. You will receive updates via email on your order. Once you get a tracking number, please follow up with the carrier for updates. Threaded Yellow is not responsible for packages lost, mishandled, or misplaced by UPS, USPS, Fedex or DHL.
If you have any additional questions or concerns about your order, please email us at firstname.lastname@example.org